Professional headshot of Yza Santiago

Yza Santiago

Senior Instructional and Learning Experience Designer GTM Enablement

15+ years across enterprise SaaS enablement, global BPO, and edtech, turning complex products into learning that people use.

  • 40+GTM enablement courses
  • 15+years in learning design
  • 6,000+members onboarded through LMS design
  • 50+VR learning tours launched

What I do

GTM and Sales Enablement

Launch enablement for sales teams and partners, with scenario-based practice on MEDDPICC, discovery, objection handling, and the technical win.

Instructional and Learning Experience Design

Needs analysis through to published course: storyboards, scenario-based eLearning, assessments, and job aids in Articulate Rise and Storyline.

Learning Products and UX

Product launches and learning platforms shaped by user research, prototyping, and usability testing, plus train-the-trainer programs for adoption.

How I work

A simple 4D model that keeps SMEs, product teams, and stakeholders aligned from kickoff to launch.

1. Diagnose

I start with the business goal and the learner, working with SMEs and stakeholders on needs analysis and what people must do differently.

2. Design

I turn findings into objectives, storyboards, and scenario-based practice, and review them early with SMEs and product teams.

3. Develop

I build in Articulate Rise and Storyline with AI-assisted workflows, while SMEs validate accuracy and positioning.

4. Deliver

I launch through the LMS, track completion and satisfaction, and iterate with stakeholders based on the data.

About

I'm a Senior Instructional and Learning Experience Designer with 15+ years across enterprise SaaS enablement, global BPO, and edtech. I turn needs analysis into scenario-based eLearning, go-to-market enablement programs, and learning products.

Today I design GTM enablement at Anaplan. Before that, I built customer support training for GE HealthCare at TeleTech Philippines, and from 2010 to 2022 worked at Diwa Learning Systems, where I moved from LMS integration training to leading eLearning production and then the GENYO VR product launch.

I hold a BS in Development Communication, major in Educational Communication, from the University of the Philippines Los Baños.

Based in the Philippines. Open to remote roles across time zones.

Certificates

  • Anaplan Level 1 Model Building
  • Google UX Design Foundations (2021)
  • Software Product Management, University of Alberta (2021)
  • Stanford Code in Place (2020)
  • Visual Graphic Design, First Academy of Digital Arts (2016)

Tools

Articulate Storyline 360Rise 360iSpring SuiteCamtasiaVyondCanvaFigmaAdobe PhotoshopIllustratorInDesignGenerative AI toolsHTML5CSS

Skills

Needs analysisLearner researchScenario-based learningGamificationStoryboardingSales and product enablementAI-assisted course designTrain-the-trainerSCORMLMS deployment

Languages

English (fluent), Filipino (native)

Let's talk

Hiring for instructional design, learning experience design, or GTM enablement? I'd be glad to hear about the role. My resume is available on request through LinkedIn.